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Shipping policy

Orders are shipped within 7 business days.
Domestic orders are shipped by Sagawa Express; international orders by DHL or EMS. The carrier is chosen by our shop.

DHL ships on weekdays only, so international orders are dispatched within 7 business days excluding weekends and holidays.

*Some items may take longer than usual to prepare for shipping.

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For orders shipped outside Japan, customs duties, import taxes, and other charges may apply depending on the destination. These are the responsibility of the customer. Thank you for your understanding.

TEA HOUSE

YUGEN is a Japanese tea shop located near Kyoto Imperial Palace, nestled in a quiet neighborhood.

In addition to shopping for tea, guests can enjoy a moment of tranquility while savoring high-quality Japanese tea.

Open: 11:00 ~ 18:00 (LO. 17:30)
Closed: Thursdays

→ Google Maps

SABŌ

First floor, we offer a carefully selected variety of Japanese teas, especially Uji tea from Kyoto. You can enjoy matcha, Japanese tea brewed in a kyusu (teapot), and teas made with traditional craftsmanship along with seasonal sweet treats.

We also sell matcha, tea leaves, and tools, so please feel free to ask us how to use them or for recommendations on ways to enjoy them.

Upstairs

We offer handcrafted works by various artists under the theme "Beautiful Handcrafts for Everyday Life".
You can explore wonderful pieces from across Japan, including pottery, porcelain, glassware, metalwork, woodwork, and textiles.

Upstairs

The space features tables and a chashitsu, a traditional Japanese tea room.

Various events are held here, including artists' solo exhibitions, curated exhibitions, art displays, and workshops.