Privacy policy

Privacy Policy
株式会社LiV (hereinafter the "Company") has established the following privacy policy (hereinafter this "Policy") regarding the handling of privacy information in the services provided on this website (hereinafter the "Service").

Article 1 (Privacy Information)
Among privacy information, "personal information" means "personal information" as defined in the Act on the Protection of Personal Information (Japan): information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact details, or other descriptions contained in that information.
Among privacy information, "history and characteristic information" means information other than the "personal information" defined above, such as the services you have used and the products you have purchased, your browsing history of pages and advertisements, the search keywords you have entered, the date and time of use, the manner of use, your usage environment, postal code, gender, occupation, age, IP address, cookie information, location data, and device identifiers.
Article 2 (How Privacy Information Is Collected)
When you register to use the Service, the Company may ask for personal information such as your name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number. The Company may also collect transaction records containing your personal information and information relating to payments made between you and our partners, from those partners (including information providers, advertisers, and advertising distributors; hereinafter "Partners").
The Company collects history and characteristic information about you, such as the services and software you have used, the products you have purchased, your browsing history of pages and advertisements, the search keywords you have entered, the date and time of use, the manner of use, your usage environment (including, when you use a mobile device, the communication status of that device and its various settings), IP address, cookie information, location data, and device identifiers, when you use the services of the Company or its Partners or browse their pages.
Article 3 (Purposes of Collecting and Using Personal Information)
The Company collects and uses personal information for the following purposes.

(1) To display registration information such as your name, address, contact details, and payment method, together with information on the services you have used, the products you have purchased, and the amounts charged, so that you can view and correct your registration information and check your usage
(2) To use your email address to send you notices and communications, and to use contact information such as your name and address to ship products to you and to contact you as needed
(3) To use information such as your name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and the delivery results of certified mail in order to verify your identity
(4) To use payment-related information such as the names and quantities of products purchased, the type, period, and number of services used, the amount billed, your name, address, bank account number, and credit card number in order to bill you
(5) To display the information registered with the Company on input screens, and to transfer it to other services (including those provided by Partners) at your instruction, so that you can enter data easily
(6) To use information that identifies you, such as your manner of use, name, and address, in order to refuse service to users who have violated the Terms of Service of the Service, for example by delaying payment or causing damage to third parties, and to users who attempt to use the Service for fraudulent or improper purposes
(7) To use information the Company needs in order to provide the Service to you, such as the content of your inquiries and billing information, as well as your usage of the Service and your contact information, in order to respond to your inquiries
(8) Purposes incidental to the purposes of use set out above
Article 4 (Provision of Personal Information to Third Parties)
The Company will not provide personal information to third parties without obtaining your prior consent, except in the following cases. This does not apply where permitted by the Act on the Protection of Personal Information (Japan) or other laws and regulations.
(1) Where required by laws and regulations
(2) Where necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual
(3) Where particularly necessary to improve public health or to promote the sound upbringing of children, and it is difficult to obtain the consent of the individual
(4) Where it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in carrying out affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to interfere with the performance of those affairs
(5) Where the following matters have been announced or made public in advance
That the purposes of use include provision to third parties
The items of data to be provided to third parties
The means or method of provision to third parties
That provision of personal information to third parties will be stopped at the request of the individual
Notwithstanding the preceding paragraph, the following cases are not considered provision to a third party.
(1) Where the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purposes of use
(2) Where personal information is provided in connection with the succession of business due to a merger or other cause
(3) Where personal information is used jointly with specific parties, and the individual has been notified in advance of, or has been placed in a position to easily learn, that fact, the items of personal information to be used jointly, the scope of the parties using it jointly, the purposes of use of those parties, and the name of the person or organization responsible for managing that personal information
Article 5 (Disclosure of Personal Information)
When an individual requests the disclosure of their personal information, the Company will disclose it to that individual without delay. However, where disclosure would fall under any of the following, the Company may decline to disclose all or part of it, and if the Company decides not to disclose, it will notify the individual to that effect without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.
(1) Where disclosure is likely to harm the life, body, property, or other rights or interests of the individual or a third party
(2) Where disclosure is likely to seriously interfere with the proper conduct of the Company's business
(3) Where disclosure would otherwise violate laws and regulations
Notwithstanding the preceding paragraph, information other than personal information, such as history and characteristic information, will not be disclosed as a rule.
Article 6 (Correction and Deletion of Personal Information)
If your personal information held by the Company is incorrect, you may request that the Company correct or delete it in accordance with the procedures the Company prescribes.
If the Company receives such a request from you and determines that it is necessary to comply, it will correct or delete the personal information without delay and notify you accordingly.
Article 7 (Suspension of Use of Personal Information)
If an individual requests that the Company suspend the use of or erase their personal information (hereinafter "suspension of use") on the grounds that it is being handled beyond the scope of the purposes of use or was obtained by improper means, the Company will carry out the necessary investigation without delay and, based on the results, suspend the use of the personal information and notify the individual to that effect. However, where suspension of use would involve substantial cost or is otherwise difficult to carry out, and alternative measures necessary to protect the rights and interests of the individual can be taken, the Company will take those alternative measures instead.

Article 8 (Changes to This Privacy Policy)
The contents of this Policy may be changed without notice to users.
Unless otherwise specified by the Company, the revised Privacy Policy takes effect from the time it is posted on this website.
Article 9 (Contact)
Please direct any inquiries about this Policy to the contact below.

Address: 京都市上京区甲斐守町97番地 西陣産業創造會館 2階
Company name: 株式会社LiV
Email: info@liv-japan.com